Punchbowl, LLC is committed to protecting your privacy and providing you with the most powerful and safe online experience. This Privacy Policy (“Policy”) applies to you, as an individual, when you use any of Punchbowl’s services, our website located at https://www.punchbowl.com, our mobile applications, or any of our other web-based or mobile services or offerings (collectively, our “Services”). This publication intends to help you understand how personal information you provide to Punchbowl is collected and used, so you can make informed decisions when using our Services.
By using Punchbowl, you consent to the data practices described in this statement. Notices of all changes that materially affect ways that your personally identifiable information may be used or shared will be posted in updates to our privacy policy. If you continue to use Punchbowl and our Services after these notices of changes have been posted to the site, you hereby provide your consent to the changed practices.
If you have any questions regarding this Privacy Policy, please contact: privacy@punchbowl.com.
Personal Information We Collect
In order to become a Punchbowl member you must first register for our service. During this registration process you are required to provide personally identifiable information, such as your e-mail address and name. Once you are a member you may provide additional information for your member profile such as home address, zip code, date of birth, gender, preferences, interests and favorites. Providing additional information beyond what is required at registration is optional, but will allow you to better identify yourself and find services at Punchbowl.
Punchbowl, LLC does not solicit, or knowingly collect and store personal information from anyone under the age of 16. Punchbowl, LLC will immediately remove and delete any and all information from anyone under 16 if notification is provided that a person under 16 registered at Punchbowl. If you have a reason to believe information was collected about a child under 16, please contact privacy@punchbowl.com.
Punchbowl, LLC automatically collects information about your computer hardware and software. This information can include: your IP address, browser type, domain names, access times, pages visited, features used and referring Web site addresses. This information is used by Punchbowl, LLC for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of Punchbowl.
In order to invite others to view your Punchbowl page, you must provide Punchbowl, LLC with their email addresses or phone numbers. In order to send messages to your guests through Punchbowl, we require that you submit to Punchbowl current, valid email addresses or phone numbers for your guests. When you send messages to your guests, we collect and retain the email addresses, phone numbers, or other pertinent contact information of those persons to whom you send the message. Even though we retain contact information about your guests, Punchbowl, LLC will not use these email addresses to send promotional communications, newsletters, or service announcements without your explicit permission, nor will we intentionally sell or otherwise disclose guest contact information that you submit to any third party. If a guest chooses to register with Punchbowl, that individual will be considered a Punchbowl member and may receive promotional communications, newsletters, and service announcements from Punchbowl, LLC according to the terms and conditions of this privacy policy.
If you directly disclose personally identifiable information or personally sensitive data through a Punchbowl message that is shared publicly, this information may be collected and used by others. Punchbowl, LLC does not read any of your private online communications.
Punchbowl, LLC encourages you to review the privacy statements of Web sites you choose to link to from Punchbowl so that you can understand how those Web sites collect, use and share your information. Punchbowl, LLC is not responsible for the privacy statements or other content on Web sites outside of the Punchbowl and Punchbowl, LLC family of Web sites.
Punchbowl, LLC may sell Physical Products from time to time, as described in our Terms and Conditions. If you purchase a Physical Product, information we collect may include your billing address, recipient shipping address, order details, payment information, and preferred delivery method.
How We Use Your Personal Information
Punchbowl, LLC collects and uses your personal information to operate Punchbowl and deliver the services and products you have requested and to provide related support, email and/or SMS communication, and responses to your requests. If you purchase a Physical Product, we also use your information to process and fulfill your order.
When you register with Punchbowl, you are automatically enrolled in our marketing emails. These marketing emails have information about upcoming holidays, new features, and useful tips about using the website. If you do not wish to receive these marketing emails, simply unsubscribe the first time you receive an email. You can quickly and easily unsubscribe by clicking the "Unsubscribe" links in the email. When you unsubscribe, you will no longer receive the marketing emails. However, you will continue to receive emails that are related to your usage of the Punchbowl website. Punchbowl, LLC also uses your personally identifiable information to inform you of other products or services available from Punchbowl, LLC and its affiliates. Punchbowl, LLC may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Punchbowl, LLC will communicate with you through emails and messages posted on Punchbowl. In addition to marketing emails, we may also send you emails about your subscription, account, billing activity, or product purchases. For Physical Product orders, we or our fulfillment partners may send order confirmations, shipping updates, and delivery notifications.
Punchbowl, LLC may, from time to time, contact you on behalf of carefully selected business partners about a particular offering that we believe may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, zip code) is not transferred to the third party. In addition, Punchbowl, LLC may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. Punchbowl, LLC may share user-submitted content (such as text, images, and videos) with trusted third-party service providers that assist us with content moderation. These providers help us detect, review, and filter content to enforce our community standards and maintain a safe environment for all users. They process information only on our behalf, for the limited purpose of supporting moderation, and adhere to strict privacy and security standards. Punchbowl, LLC may also share your information with trusted third-party service providers who help us operate our business, such as payment processors, hosting providers, and analytics partners. For Physical Product transactions, we also share limited information such as your name, address, and order details with third-party suppliers, fulfillment centers, and shipping carriers to process, package, and deliver your orders. These partners may use your information only as necessary to perform their services on our behalf. All such third parties are prohibited from using your personal information except to provide these services to Punchbowl, LLC, and they are required to maintain the confidentiality of your information. Personal data collected through the short code/SMS program won’t be shared, sold, or rented to unaffiliated or affiliated third parties for their own marketing purposes.
From time to time, Punchbowl, LLC may enter into strategic partnerships in which your personally identifiable information may be provided to a carefully selected business partner. These strategic partnerships may include private-label, co-branded websites, or other promotional web pages for which Punchbowl, LLC receives financial compensation. Any strategic partners to whom we disclose personal information may have their own privacy policies, which describe how they use and disclose personal information. Those policies will govern use, handling and disclosure of your personal information once we have shared it with those strategic partners as described in this Privacy Policy.
Punchbowl, LLC keeps track of the Web sites and pages our customers visit within Punchbowl, in order to determine what Punchbowl, LLC services are the most popular. This data is used to deliver customized content and advertising within Punchbowl to customers whose behavior indicates that they are interested in a particular subject area.
Punchbowl, LLC will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Punchbowl, LLC or the site; (b) protect and defend the rights or property of Punchbowl, LLC; and, (c) act under exigent circumstances to protect the personal safety of users of Punchbowl, LLC, or the public.
Use of Cookies and Similar Technologies
We use cookies and similar technologies (such as pixels, web beacons, SDKs, and local storage) to operate our Services, recognize your device, remember your preferences, analyze how our Services are used, personalize content and features, and support advertising and marketing activities.
We use these technologies for the following purposes:
- Essential Services. These technologies are necessary for the operation, security, and core functionality of our Services. Because they are required for the Services to function, they cannot be disabled through our preference center.
- Data Analytics. These technologies help us understand how visitors use our Services so we can improve functionality, performance, and the overall user experience.
- Targeted Advertising. These technologies help us and our advertising partners provide advertisements that are more relevant to your interests and measure the effectiveness of advertising campaigns.
Depending on where you are located, you may be able to manage your preferences by selecting "Your Privacy Choices" or "Do Not Sell or Share My Personal Information" available on our website. You may also manage cookies through your browser settings, although disabling certain cookies may affect the functionality of the Services.
Where required by applicable law, we obtain your consent before using non-essential cookies and similar technologies.
Advertising and Analytics Technologies
We and certain third parties use cookies and similar technologies (such as pixels, web beacons, SDKs, and other tracking technologies) on our Services and in certain communications to collect information about your interactions with our Services. These technologies help us and our partners understand how users engage with our Services, measure the effectiveness of advertising and marketing campaigns, provide relevant advertising, and perform analytics, attribution, and reporting activities.
We may work with third-party advertising partners who use cookies and similar technologies to collect information about your activities on our Services and other websites, applications, or online services over time. These partners may use this information to provide advertisements that may be more relevant to your interests, measure advertising performance, and support advertising-related services. Some advertising partners may use technologies on our Services or in email communications you have opted to receive from us to recognize your device or browser across different channels and platforms for advertising, analytics, attribution, and reporting purposes. This type of advertising may be referred to as "targeted advertising," "interest-based advertising," or "online behavioral advertising."
We may use third-party analytics providers to collect information about how users interact with our Services, including information such as pages viewed, features used, device information, browser information, IP address, and other usage information. These providers help us analyze usage trends, measure performance, improve our Services, and better understand user preferences.
We may use technologies provided by social media platforms to measure the effectiveness of our marketing campaigns, understand engagement with our Services, and support advertising and marketing activities. These platforms may collect information about your interactions with our Services in accordance with their own privacy policies.
We or our partners may collect or receive information associated with your device, such as device identifiers, browser information, IP address, or similar identifiers, to support analytics, advertising, attribution, and reporting activities. We or our partners may use this information to better understand how users interact with our Services across devices, browsers, and platforms.
You may manage certain preferences regarding cookies and similar technologies through the cookie preference center described above.
Security of Your Personal Information
Punchbowl, LLC secures your personal information from unauthorized access, use or disclosure. Punchbowl, LLC secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Punchbowl, LLC requires its fulfillment partners to maintain similar protections for the personal data they process on Punchbowl’s behalf.
How You Can Control Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at privacy@punchbowl.com.
If you wish to unsubscribe from receiving marketing emails from Punchbowl, LLC please click the unsubscribe link included in the footer of all of our emails.
If you believe that any information we are holding on you is incorrect or incomplete, please email at privacy@punchbowl.com. We will promptly correct any information found to be incorrect. You may also request that we delete the information we have collected about you at any time by emailing us at privacy@punchbowl.com. Please note that in certain circumstances, we may not be able to completely remove your information from our systems. For example, we may retain your information for legitimate business purposes, if it may be necessary to prevent fraud or future abuse, for account recovery purposes, if required by law or as retained in our data backup systems or cached or archived pages, or where the burden or expense of accommodating your request would, in our good faith judgment, be disproportionate to the risks to your privacy, or where the rights of others may be violated. All retained personal information will continue to be subject to the terms of the Privacy Policy to which the User has previously agreed.
Finally, you may request access to the information we have collected about you by sending a request to privacy@punchbowl.com.
California Privacy Notice
Under the California Consumer Privacy Act (“CCPA”), California residents have certain rights regarding the Personal Information that we collect:
- The right to know the categories of personal information collected and how we use and disclose that personal information (see table below).
- The right to access or delete certain pieces of personal information.
- The right to opt-out of the sale or sharing of personal information, including the use of personal information for cross-context behavioral advertising, as provided under applicable law.
The categories of information that we may receive and collect are set forth below:
| Category of Personal Information Collected | Source of Information | Purpose for Collection | Categories of Recipients |
|---|---|---|---|
| Identification Data Name, email, IP, social media information (if you choose to login to the Service through a social media account) |
From Users who create an account | To provide the Services, for marketing, and for customer support | Punchbowl; Certain authorized third party vendors who help us provide specialized services (such as hosting providers, communications platforms, payment processors, analytics platforms and customer service providers); Strategic partners |
| Event Information Date, time, location and title of events that you host and/or are invited to as a guest |
From Event Hosts | To provide the Services | Punchbowl; Certain authorized third party vendors who help us provide specialized services (such as hosting providers, communications platforms, analytics platforms and customer service providers) |
| Customer Information Payment information |
From Event Hosts and Card Senders | To process transactions related to the Services | Our payments processor stores all credit card information. They conduct the credit card transactions using commercially reasonable security precautions, controls, policies, and procedures, consistent with generally accepted data processing standards in the financial services industry. We only store a record that the transaction took place and the amount you donated in connection with your account information. |
| Protected Classifications Gender, age |
From Event Hosts who have the option to provide this data as part of the Event Details | To provide the Services and for internal analytics | Punchbowl only |
| Commercial Data Purchase history |
From Users who purchase a paid membership and/or digital gift card | For analytics, reporting, and marketing | Punchbowl; Our payments processors, analytics platforms, and customer service providers |
| Electronic Network Activity History of interacting with the Services including the Site, Apps, and our emails, devices used, browser used, and any additional network information |
From you | To provide the Services, for internal analytics, and for marketing | Punchbowl; Certain authorized third party vendors who help us provide specialized services (such as hosting providers, communications platforms, analytics platforms and customer service providers) |
| Geolocation Data Address and/or zip code |
From Event hosts who provide an address and/or zip code with the Event Details | To provide the Services | Punchbowl; Certain authorized third party vendors who help us provide specialized services (such as hosting providers, communications platforms, analytics platforms and customer service providers) |
| Electronic / Visual Information Photos you upload to the Service |
From Users who upload a photo to an online invitation or digital card | To provide the Services | Punchbowl; Certain authorized third party vendors who help us provide specialized services (such as hosting providers and communications platforms) |
| Inferences Information based on how you use and interact with the Service |
Based on your usage of the Services | To provide the Services, for customer support, and for marketing purposes | Punchbowl; Certain authorized third party vendors who help us provide specialized services (such as communications platforms, analytics providers, marketing platforms, and customer service platforms) |
There is not yet a consensus as to whether third-party cookies and tracking devices associated with our websites and mobile apps may constitute a “sale” of your personal information as defined by the CCPA. You can exercise control over browser-based cookies by adjusting the settings on your browser. Further, you can learn more about your choices regarding certain kinds of online interest-based advertising with the Digital Advertising Alliance or the Network Advertising Initiative. We do not represent that these third-party tools, programs or statements are complete or accurate.
Some web browsers include the ability to transmit “Do Not Track” signals, which is a privacy preference that users can set to opt out of tracking by websites and online services. Punchbowl does not process or respond to “Do Not Track” signals.
California residents can make the following requests regarding their personal information:
- To request the personal information we have collected, used, and/or disclosed about you, you may email us at ccpa@punchbowl.com or visit punchbowl.com/data_request
- To request that we delete any personal information we have collected about you, you may email us at ccpa@punchbowl.com or visit punchbowl.com/data_request
- To request to opt-out of the sale of your personal information, you may email us at ccpa@punchbowl.com or visit punchbowl.com/data_opt_out
When you exercise these rights and submit a request to us, we may ask for your email address and/or require additional verification. We also may use a third party verification provider to verify your identity. We will check our systems for the email address that you provide, and any information associated with such email address. If you provide us with an email address that has not been used to interact with us, then we will not be able to verify your identity. In other words, the only reasonable method by which we may verify the identity of individuals is if we have an email address on file that was provided to us in relation to our services.
You may submit a request to access or delete your personal information and/or opt-out of the sale of your personal information through an authorized agent. If you do so, the agent must present signed written permission to act on your behalf and you may also be required to independently verify your identity with us.
State Privacy Notices
In addition to California, certain other U.S. state privacy laws provide residents with specific rights regarding their personal information. These rights may include:
- The right to access or delete certain personal information (which may include information not directly obtained from the individual).
- The right to opt out of the sale of personal information, targeted advertising, and profiling that produces legal or similarly significant effects.
- The right to provide opt-in consent for the processing of sensitive personal information, including, but not limited to, precise geolocation data.
- The right to appeal a denial of a request to exercise these rights under applicable privacy laws.
If your state privacy laws provide you with these rights, you may make the following requests regarding your personal information:
- Access: To request the personal information we have collected, used, and/or disclosed about you, please email us at privacy@punchbowl.com or visit https://www.punchbowl.com/data_request
- Deletion: To request that we delete any personal information we have collected about you, please email us at privacy@punchbowl.com or visit https://www.punchbowl.com/data_request
- Opt-Out: To request to opt out of the sale of your personal information, targeted advertising, or profiling, please email us at privacy@punchbowl.com or visit https://www.punchbowl.com/data_opt_out
Where available, you may also manage your preferences regarding cookies, targeted advertising, and similar technologies through the "Your Privacy Choices" or "Do Not Sell or Share My Personal Information" link available on our website.
When you exercise these rights and submit a request to us, we may ask for your email address and/or require additional verification. We also may use a third-party verification provider to verify your identity. We will check our systems for the email address you provide, and any information associated with your email address. If you provide us with an email address that has not been used to interact with us, then we will not be able to verify your identity. In other words, the only reasonable method by which we may verify the identity of individuals is if we have an email address on file that was provided to us in relation to our services. If we deny your request, you may have the right to appeal our decision in accordance with applicable state privacy laws. If your appeal is unsuccessful, you may have the option to submit a complaint to your state's Attorney General or applicable regulatory authority.
We encourage you to consult the privacy laws and regulations specific to your state to understand the rights and protections that may apply to you.
Advertising Notice
This Site is affiliated with CMI Marketing, Inc., d/b/a CafeMedia (“CafeMedia”) for the purposes of placing advertising on the Site, and CafeMedia will collect and use certain data for advertising purposes. To learn more about CafeMedia’s data usage, click here: www.cafemedia.com/publisher-advertising-privacy-policy
International Users
This Privacy Policy applies when you are using our Services globally. If you are using our Services from a country outside the United States, you acknowledge and agree that your personal information may be transferred to, stored, and processed in the United States, and is subject to the laws of the United States. You acknowledge that the United States may have data protection laws less stringent than or otherwise different from the laws in effect in the country in which you are located. Where we transfer your personal information out of the country in which you are located, we will take steps to ensure that your personal information receives an adequate level of protection where it is processed and your rights continue to be protected.
Changes to this Privacy Policy
Punchbowl, LLC will occasionally update this Privacy Policy. When we make changes, we will post the updated Privacy Policy here and will revise the effective date at the top of this agreement. We recommend that you check our website from time to time to inform yourself of any changes to the Privacy Policy.
Contact Information
Punchbowl, LLC welcomes your comments regarding this Privacy Policy. If you believe that Punchbowl, LLC has not adhered to this Privacy Policy, please contact Punchbowl, LLC at privacy@punchbowl.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.